Dr. Jamie Thompson: Diagnosing an Organizational Issue

Teaching Case

Christopher G. Myers, Kathleen M. Sutcliffe, Yemeng Lu-Myers
2017

Teaching Case

Cite

APA Click to copy
Myers, C. G., Sutcliffe, K. M., & Lu-Myers, Y. (2017). Dr. Jamie Thompson: Diagnosing an Organizational Issue.

Chicago/Turabian Click to copy
Myers, Christopher G., Kathleen M. Sutcliffe, and Yemeng Lu-Myers. “Dr. Jamie Thompson: Diagnosing an Organizational Issue,” 2017.

MLA Click to copy
Myers, Christopher G., et al. Dr. Jamie Thompson: Diagnosing an Organizational Issue. 2017.

BibTeX Click to copy

@booklet{christopher2017a,
  title = {Dr. Jamie Thompson: Diagnosing an Organizational Issue},
  year = {2017},
  author = {Myers, Christopher G. and Sutcliffe, Kathleen M. and Lu-Myers, Yemeng}
}

Dr. Jamie Thompson: Diagnosing an Organizational Issue describes a challenging decision faced by Dr. Elizabeth Clarke, Chair of the Surgery Department, regarding what to do about Dr. Jamie Thompson, an employee causing disruption within the organization. Clarke recently hired Thompson to work as a surgeon in her department but is now getting complaints from many other staff about Thompson’s behavior. Thompson is delivering excellent results but ignores systems and processes, and frustrates coworkers. Clarke, who hired Thompson on the recommendation of a colleague, must now step in and address this issue. Students are asked to evaluate the situation Clarke faces and recommend the best course of action.

Teaching Note

Myers, C.G., Sutcliffe, K.M., & Lu-Myers, Y. (2017, February). Dr. Jamie Thompson: Diagnosing an organizational issue – Teaching note. WDI Teaching Note No. 1-430-501. Ann Arbor, MI: WDI Publishing.